Timetabling & Exams Assistant

Join Colchester Institute – Where Your Career Makes a Difference

At Colchester Institute, we believe in the power of education to transform lives and communities. As one of the leading providers of education and training in the region, we are proud to offer a dynamic, supportive, and forward-thinking working environment.

Whether you're an experienced professional or just starting out, working with us means being part of a team that values innovation, inclusivity, and excellence. We are committed to nurturing talent and creating opportunities for continuous professional growth and development.

We are especially passionate about driving diversity and inspiring individuals from all backgrounds to thrive in careers across a wide range of sectors. This position is located within our Admissions, Registration and Exam Services Department. By joining our team, you'll help shape the future workforce and make a lasting impact on the lives of learners.

Timetabling and Examinations Administrator ( Full time, Fixed Term contract until 1st of October 2026 ) 

As a Timetabling and Examinations Administrator, you'll have the opportunity to provide efficient, accurate, and customer-focused support to both staff and students. You’ll play a pivotal role in ensuring timetabling, eRegister data, and examinations processes run smoothly, supporting the student and staff experience across the College.

About the Role:

• Interpret, input, and maintain course timetables in the centralised timetabling system.
• Maintain and analyse attendance data using the eRegister system.
• Process and confirm examination bookings and assist with the preparation and running of examinations.
• Maintain the room catalogue and assist with audits and surveys.
• Dispatch examination certificates and examination scripts in a timely and cost-effective manner.
• Provide effective customer-focused service to staff, students, and external stakeholders.
• Contribute to departmental communication and collaboration across the College.

If you’re an organised, detail-focused administrator with a passion for supporting education and improving the student experience, we want YOU on our team!

Essential Qualifications:

• Minimum of Level 2 qualification in English and Mathematics (e.g. GCSE 4+/C or equivalent).

Desirable Qualifications:

• A formal IT qualification.
• Customer Service qualification.

Essential Experience:

• Experience of working in a data collection, inputting, tracking, and reporting environment.
• Experience of providing customer-focused support face-to-face, by phone, and electronically.
• Experience of working in a busy administrative team environment, managing multiple priorities.
• Excellent IT skills, including Microsoft Office, databases, and digital communication tools.

Desirable Experience:

• Experience of working in an educational administration role.