Apprentice Development Coach

Join Colchester Institute – Where Your Career Makes a Difference

At Colchester Institute, we believe in the power of education to transform lives and communities. As one of the leading providers of education and training in the region, we are proud to offer a dynamic, supportive, and forward-thinking working environment.

We are seeking an Apprentice Development Coach to join our team.

In this role you will provide support, mentoring, and coaching to a caseload of apprentices, helping them progress successfully through their apprenticeship programme. You will facilitate effective communication between apprentices, employers, and other key stakeholders to ensure timely achievement of milestones and successful progression towards End-Point Assessment (EPA).

You will monitor apprentice progress, attainment, and behaviours, identifying and addressing any barriers to achievement. Working closely with employers and stakeholders, you will develop, maintain, and review robust action plans to support continuous progress and ensure apprentices complete their programmes within their planned duration.

The role also involves maintaining accurate records, providing regular progress updates, and ensuring a high-quality learner experience that supports successful outcomes and achievement.

Job title: Apprentice Development Coach

Full time, Permanent.

Colchester Campus

About the role:

• Liaise with the employer, apprentice, and college staff to ensure apprentices fully understand the learning requirements of their apprenticeship regarding knowledge, skills and behaviours, functional skills and end point assessment.
• To carry out apprenticeship sign ups, completing administration tasks and providing IAG around specific apprenticeship Standards and Frameworks to employers and new apprentices
• Liaise with Colchester Institute delivery teams to ensure high levels of professionalism and quality assurance are developed and maintained throughout the whole apprenticeship journey.
• Carry out regular reviews with apprentices and employers to monitor progress against key milestones and the 20% off the job training as outlined in the apprenticeship training plan.
• To recognise and develop apprentices with additional learning needs and signpost to specialist support as needed in order to ensure progress is not affected.
• In agreement with the employer, implement and monitor a plan of action for apprentices at risk of not completing their apprenticeship timely.
• During all aspects of apprenticeship meetings with both the apprentice and the employer, seek opportunities to raise awareness of safeguarding, prevent, equality & diversity, health & safety and British values.

Essential Experience:

• Experience of a customer service role providing with evidence of outstanding customer service and quality assurance
• Experience of training, mentoring, or supporting team members or apprentices
• Demonstrate evidence of effectively liaising with key stakeholders internal and external to the organisation
• Proficiency in digital systems (Microsoft Office, Smart Assessor, or similar)

Essential Qualifications:

• Good communication skills with ability to work effectively with employers, customers, academic and support staff
• Ability to organise, problem solve, lead and influence individual apprentice progress

• Understanding and commitment to safeguarding the welfare of children and vulnerable adults, creating a safe learning environment.

Why join us?

At Colchester Institute, we value our staff and invest in their growth. Joining us means becoming part of a vibrant community dedicated to excellence in education and training. If you are passionate about making a difference and inspiring the next generation, we would love to hear from you.

We do not engage with recruitment or search agencies unless they have been officially contracted in line with our PSL.